FAQ

Frequently Asked Questions

What is LOVEDOG?

LOVEDOG is a premium dog accessories brand where fashion meets rescue. We create beautiful collars, leashes, harnesses, bandanas, and more for your beloved pup.

How do I use my discount code?

Enter your code (e.g. WOOF10) at checkout in the discount code field to apply your 10% off.

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in original condition. Please visit our Refund Policy page for full details.

How long does shipping take?

Standard shipping takes 5-7 business days. Please visit our Shipping Policy page for full details.

How do I track my order?

Once your order ships, you will receive a tracking number via email. You can also visit our Track My Order page.

How do I contact you?

You can reach us on our Contact Us page. We love hearing from our LOVEDOG community!